HealthTap Primary Care Telehealth Review

HealthTap, a nationwide virtual healthcare company, provides its members with access to an experienced long-term primary care Online doctor as well as $39 video appointments and 40% off 24/7 urgent care services.

For just $15 a month, subscribers can enjoy unlimited texting and access to 90,000 U.S.-licensed doctors across 147 specialties. Plus they can ask questions at no cost while getting their personalized symptom checker!


HealthTap is a virtual healthcare company that provides members with access to a long-term primary care doctor for $15 per month. They pay $15 for free texting with their doctor, $39 video appointments and $59 visits for urgent needs.

They provide preventive care services, screening tests and referrals to specialists. Their network of 90,000 volunteer U.S. doctors covers 147 specialties.

Samsung and HealthTap have joined forces to offer patients access to their telehealth service through Smart TVs. Patients can view doctor profiles, credentials and video interviews before selecting a physician and scheduling an appointment.

HealthTap users have the unique capability of sending prescriptions, lab orders and referrals to specialists through their secure dashboard – a feature not available on all telehealth platforms.


HealthTap primary care telehealth is accessible from any computer or mobile device with their free app. Users can connect with doctors via text or video chat, with high-speed internet recommended for optimal results.

HealthTap strives to make quality, affordable healthcare available to all Americans, regardless of insurance coverage or benefits. Their partnership with Samsung to extend telehealth services onto Smart TVs is another step in this direction.

HealthTap provides recurring appointments as well as 24/7 urgent care. Patients can utilize the service to get prescriptions written and shipped by a doctor.

For its Basic plan, the company accepts most major medical insurance plans. Unfortunately, those on its Prime plan must pay for consultations out of pocket.


HealthTap primary care telehealth provides access to an expansive network of U.S.-based board-certified doctors who have gone through an exhaustive credentialing process and extensive training program doithuong.

HealthTap physicians provide a range of services, such as diagnosis, prescribing medications, ordering lab tests and providing referrals. In addition to primary care, they specialize in general medical issues, pediatrics and preventive medicine.

Members of this service simply fill out a brief form with their symptoms and reason for visiting, then are connected to an available doctor almost instantly. This is ideal for those who require quick consultations but lack insurance or can’t afford paying out of pocket for regular appointments with office-based doctors.

The platform also provides an AI-powered symptom checker that suggests potential causes and offers guidance as to the best course of action. Users can submit anonymous questions directly to a doctor via the platform, with answers being provided within 24 hours.


HealthTap is a subscription service designed to give users access to one healthcare professional on an ongoing basis. The Prime plan costs $15 per month, while its Basic plan is free.

The company accepts most major medical insurance plans, such as Medicaid and Medicare Advantage; however, individuals must contact their health insurer to determine if it will cover the cost of this service.

HealthTap can offer patients financial savings compared to traditional office visits, as it prevents unnecessary emergency room or urgent care visits and eliminates the need for doctor-ordered prescriptions. Plus, doctors on HealthTap often prescribe generic medication which often costs consumers up to 75% less than the cash price at retail outlets.

HealthTap strives to provide high-quality primary care at reasonable costs. Through its network of 90,000 U.S. doctors across 147 specialties, members are given free informational answers to their health queries via text, video and phone calls.


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